Britt Heaps, founder of Key Alignment Consulting

20+ Years in
Revenue Ops

About Britt Heaps

I've run the large business. Led the big teams. Done the hard work.

Led a Cisco distributor to $800M in annual revenue • Managed 50+ person sales, technical, and project management teams • Drove $2B in sales process improvement across multi-entity organizations • ICF & EMCC certified coach • Lean Six Sigma practitioner • 10+ year BJJ coach

I started Key Alignment because I kept watching talented people and capable teams underperform — not from lack of effort, but from lack of clarity. After two decades in the trenches of revenue operations, I know exactly what it costs when things aren't aligned.

My background isn't theoretical. I led a Cisco distributor business to $800M in annual revenue. I built and managed sales teams of 50+ people. I drove large-scale sales process improvement projects across $2B multi-entity organizations. I've led not just sales teams, but technical teams and project management organizations — so I understand how alignment (and misalignment) ripples across every function.

A big part of my leadership career was always about training, coaching, and developing people. I've been formally trained in Lean Six Sigma and I apply that methodology in every engagement — because it creates real, measurable, sustainable change. Not a one-time fix. A lasting operating system.

I'm also an ICF & EMCC certified life coach, a PDPworks certified behavioral practitioner, and I've been coaching Brazilian Jiu-Jitsu for over 10 years. The discipline required on the mat — simplify, drill the fundamentals, trust the process — is the same discipline I bring to every business and coaching engagement.

ICF Accredited Coach

EMCC Accredited Coach

PDPworks Certified

Lean Six Sigma Practitioner

Mindvalley Certified Life Coach

10+ Yrs BJJ Coach

Book a Discovery Call → LinkedIn Profile

Experience at Scale

Not theory. Proven in the field.

$800M

Cisco Distributor Revenue Leadership

Led sales, operations, forecasting, and team development for an $800M annual revenue Cisco distribution business. Built the processes, the playbooks, and the people that drove consistent performance at scale.

$2B

Sales Process Improvement Projects

Led large-scale sales process improvement initiatives across $2B multi-entity organizations. Streamlined forecasting, aligned cross-functional teams, and built repeatable systems that outlasted the engagement.

50+

People Led Across Multiple Functions

Built and managed sales teams, technical teams, and project management organizations of 50+ people. Developed training programs, coaching cadences, and leadership pipelines at every level.

LSS

Lean Six Sigma in Every Engagement

Formally trained in Lean Six Sigma methodology. The DMAIC framework — Define, Measure, Analyze, Improve, Control — underpins every business engagement because it creates sustainable, measurable change, not just temporary fixes.

∞

Change Management & Hard Conversations

I've helped companies do hard things: restructuring, realignment, culture change, difficult transitions. Managing change well — with clarity, honesty, and structured communication — is one of the most valuable things I bring.

10+

Years Coaching Brazilian Jiu-Jitsu

Over a decade coaching BJJ teaches you how to teach: how to break down complexity, build progressive skill, keep people engaged through difficulty, and trust the process when progress feels invisible.

Core Beliefs

The principles behind every engagement.

Simplicity reduces stress

Fewer priorities, better executed, create more momentum than a full plate of half-done work. The answer to overwhelm is almost never more — it's clarity.

Systems create freedom

Good systems run on habits, not willpower. The right structure frees you from having to think about everything all the time — so you can focus on what actually matters.

Alignment builds momentum

When daily actions align with actual goals, progress stops feeling like work. Misalignment is where energy leaks — alignment is where it compounds.

Progress beats perfection

Continuous, honest improvement beats waiting for perfect conditions. Done and iterable beats ideal and theoretical — in business, in coaching, and in life.

Certifications & Training

The credentials behind the work.

ICF Accredited Coach

International Coaching Federation — global standard in professional coaching excellence

EMCC Accredited Coach

European Mentoring & Coaching Council — European professional accreditation standard

Mindvalley Certified Life Coach

ICF & EMCC accredited coaching program — applied human development

PDPworks Certified Practitioner

Behavioral profiling for hiring, team building, and leadership development

Lean Six Sigma Practitioner

DMAIC framework for sustainable process improvement and organizational change

20+ Years Revenue Operations

VP-level leadership in Sales, Finance & Operations — $800M Cisco distributor

Outside of Work

Life is better when it's aligned.

When I'm not coaching clients, you'll find me on the mat. I've been coaching Brazilian Jiu-Jitsu for over 10 years — and what I learned there shapes everything I do in business coaching. BJJ teaches you that discipline beats talent, that drilling the fundamentals is never glamorous but always works, and that the people who improve fastest are the ones who trust the process even when progress feels invisible.

I've been married 27 years. My wife and our two daughters keep me honest about what actually matters. I believe life is better when it's aligned — and that includes making space for family, movement, faith, and genuine rest.

That personal experience of building a life that actually works is what I bring to every coaching engagement. It's not theory. It's lived.

Person hiking a mountain trail representing discipline and forward momentum

I've run the large business. Led the big teams. Done the hard work.

Not theory. Proven in the field.

The principles behind every engagement.

The credentials behind the work.

Life is better when it's aligned.

Ready to have an honest conversation?